All services are delivered digitally. No physical items are shipped.
Getting started
After your payment is confirmed, the studio emails you at the address used at checkout to collect your files, brand details and any preferences.
Delivery format
Completed work is delivered as editable files (such as DOCX) plus PDF versions, as listed for each service on the Services page.
How files are sent
Files are sent to your checkout email address, either attached or as a secure download link. Please check your spam folder if you do not see them.
Timing
An estimated delivery date is confirmed by email once all your materials have been received. Delays caused by missing materials extend the timeline.
Problems with delivery
If a file will not open or did not arrive, contact the studio with your order reference and it will be re-sent.